Jyotiraditya M. Scindia, today addressed the Lok Sabha during the Winter Session, outlining the significant strides made in strengthening and modernising India Post, the world’s largest postal network.
Shri Scindia noted that India Post currently operates 1.64 lakh Post Offices across the country, supported by a dedicated workforce of 2.78 lakh Gramin Dak Sevaks (GDS). Acknowledging their invaluable service, the Union Minister said that the Gramin Dak Sevaks toil day and night not only to do business, but to convey emotion from one human being to the other.
Highlighting the transformation achieved under the leadership of Prime Minister Shri Narendra Modi, the Union Minister stated that the Government has focused extensively on strengthening India Post over the last 11 years. Key achievements include:
Shri Scindia emphasised that while substantial progress has been achieved, additional funding will be required for renovating the remaining 25,000 Post Offices owned by India Post.
Moving towards the future, the Union Minister announced that India Post is undertaking a comprehensive Business Process Re-engineering (BPR) initiative to modernise and streamline operations. This will enhance the first-mile, middle-mile, and last-mile delivery systems, making them faster, more service-oriented, and digitally enabled for crores of citizens.
He further added that India Post is bringing in automation and studying global best practices to emerge as one of the world’s leading logistics carriers.
The Government remains committed to strengthening the postal network, enhancing service delivery, and transforming India Post into a modern, technology-driven logistics powerhouse for the nation.